Terms & Conditions

Welcome to HM Auto Electrical. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our website or our services.

1. General Information

This website is operated by HM Auto Electrical, a professional auto electrical company based in the United Kingdom.
Throughout the site, the terms “we,” “us,” and “our” refer to HM Auto Electrical.
We offer a full range of auto electrical diagnostics, Thatcham-approved tracker installations, ECU programming, and mechanical repair services. By visiting our website or booking our services, you agree to these Terms & Conditions.

2. Services

We provide professional and reliable auto electrical services, including but not limited to:

  • Dealer-level diagnostics and fault finding

  • Tracker monitoring and remote immobilisation

  • ECU, BSI, BCM, FRM, and ESI coding and programming

  • Vehicle servicing and mechanical repairs

All work is performed by experienced and fully qualified technicians. Service descriptions, pricing, and availability are subject to change without prior notice.

3. Bookings and Payments

  • Bookings can be made via our website, by phone, or through direct communication.

  • Some services may require a deposit to secure your booking.

  • Full payment is required upon completion of work unless otherwise agreed.

  • We accept cash, debit/credit cards, and bank transfers.

Failure to make payment on time may result in additional charges or refusal of further service.

4. Cancellations and Refunds

  • Cancellations must be made at least 24 hours in advance of your scheduled appointment.

  • Refunds will only be issued if the cancellation policy is met or if we are unable to provide the booked service.

  • HM Auto Electrical reserves the right to cancel or reschedule appointments due to unforeseen circumstances such as emergencies, incorrect information provided by the client, or safety concerns.

5. Warranty and Liability

  • All work completed by HM Auto Electrical is covered by a limited service warranty, subject to the type of service provided.

  • The warranty does not cover issues caused by vehicle misuse, neglect, tampering, or work performed by other service providers after our intervention.

  • HM Auto Electrical shall not be held liable for any indirect, incidental, or consequential losses resulting from the use or inability to use our services.

6. Customer Responsibilities

Customers are responsible for ensuring that:

  • Their vehicle is safe and accessible for our technicians.

  • Accurate details are provided about the vehicle’s condition and issues.

  • All personal belongings are removed from the vehicle before work begins.

  • The vehicle is insured and road-legal at the time of service.

7. Intellectual Property

All content, images, designs, and materials displayed on this website are the intellectual property of HM Auto Electrical.
No part of this site may be copied, distributed, or reused for commercial purposes without prior written permission from us.

8. Privacy Policy

We take your privacy seriously. Please refer to our Privacy Policy page to learn how we collect, use, and protect your personal data in compliance with UK GDPR and data protection laws.

9. Modifications to Terms

HM Auto Electrical reserves the right to update or amend these Terms & Conditions at any time.
All updates will be posted on this page, and continued use of our website indicates your acceptance of any changes.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📍 Address: Blackburn, United Kingdom
📞 Phone: 07957976360
📧 Email: contact@hmmobileauto.co.uk
🌐 Website: https://hmmobileauto.co.uk/