Privacy Policy

Last updated: 21/10/2025

Welcome to HM Mobile Auto Electrical Ltd (“we,” “our,” or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal details (e.g., name, phone number, email address) submitted via contact forms or quote requests.

  • Vehicle information provided by you when booking a service.

  • Communication details such as messages or emails exchanged with us.

  • Website usage data such as IP address, browser type, pages visited, and interaction time (via Google Analytics or similar tools).

2. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries and service requests.

  • Provide accurate quotes, bookings, and service updates.

  • Improve our website, content, and user experience.

  • Send you important notifications or updates (if you opt in).

  • Comply with legal, tax, and administrative requirements.

We never sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic.
Cookies help us understand which pages are most useful to visitors.
You can disable cookies through your browser settings if you prefer not to share this data.

4. Data Protection and Security

We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

All data submitted via forms on our website is secured using HTTPS (SSL encryption).

5. Sharing Your Information

We only share your personal data with trusted third parties when necessary to provide our services, for example:

  • Website hosting or maintenance providers.

  • Email and communication systems (for replies or booking confirmations).

All third parties are required to keep your information secure and use it only for the purposes we specify.

6. Your Data Rights

Under the UK GDPR, you have the right to:

  • Request access to the data we hold about you.

  • Request correction of any inaccurate data.

  • Request deletion of your personal data (“Right to be forgotten”).

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us via email:
📧 contact@hmmobileauto.co.uk

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Links to Other Websites

Our website may include links to external sites (e.g., social media, Google Reviews).
We are not responsible for the privacy practices or content of those websites.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

HM Mobile Auto Electrical Ltd
📍 Blackburn, Lancashire, UK
📧 contact@hmmobileauto.co.uk
🌐 https://hmmobileauto.co.uk

10. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in regulations or business operations. The updated version will always be available on this page with the revised date.

By using our website, you agree to the terms of this Privacy Policy.